Patient Resources

American Cancer Society Support Services: 24/7 Help for Mesothelioma Patients

The American Cancer Society provides free 24/7 support for mesothelioma patients including cancer information, transportation assistance, lodging programs, and emotional support services.

Anna Jackson
Anna Jackson Director of Patient Support Contact Anna
| | 11 min read

A mesothelioma diagnosis brings overwhelming challenges—medical decisions, treatment logistics, financial pressures, and emotional stress all demand attention at once. The American Cancer Society (ACS) offers a comprehensive network of free support services designed to help patients and families navigate this difficult journey [1]. From their 24/7 cancer helpline to free lodging near treatment centers, understanding these resources can significantly reduce the burden of living with mesothelioma.

Executive Summary

The American Cancer Society provides extensive free support services for mesothelioma patients and their families. Their 24/7 Cancer Information helpline (1-800-227-2345) connects patients with trained specialists who answer questions and coordinate support services [1]. The Hope Lodge program offers free lodging at 30+ locations nationwide for patients traveling for treatment [2]. The Road To Recovery program provides free transportation to appointments [3]. Support groups, caregiver resources, and online communities offer emotional support throughout the cancer journey [4]. As someone who became a caregiver before entering this field professionally, I know firsthand how vital these resources are during the most challenging moments of a mesothelioma diagnosis.

8 Key ACS Services for Mesothelioma Patients

  • 24/7 Helpline: 1-800-227-2345 for immediate cancer information and support [1]
  • Hope Lodge: Free lodging at 30+ locations near major treatment centers [2]
  • Road To Recovery: Free transportation to treatment appointments [3]
  • Support Groups: In-person and online communities for patients and caregivers [4]
  • Cancer Information: Evidence-based resources about mesothelioma treatment
  • Insurance Navigation: Help understanding coverage and appeals
  • Clinical Trial Matching: Assistance finding relevant research studies
  • Caregiver Support: Resources specifically for family members and caregivers [5]

The 24/7 Cancer Information Helpline

The ACS Cancer Information helpline is often the first point of contact for newly diagnosed patients. Available around the clock, this service connects you with trained cancer information specialists who can help in numerous ways [1].

What the Helpline Offers

  • Cancer information: Evidence-based answers about mesothelioma, treatment options, and side effects
  • Resource coordination: Connection to local services including transportation, lodging, and support groups
  • Emotional support: Compassionate listening and crisis intervention when needed
  • Treatment navigation: Help understanding your options and questions to ask doctors
  • Insurance guidance: Information about coverage issues and appeals processes

How to Reach Them

  • Phone: 1-800-227-2345 (24 hours a day, 7 days a week)
  • Online chat: Available at cancer.org during business hours
  • Languages: Spanish-speaking specialists available; translation services for other languages
24/7

Hours of availability for the ACS Cancer Information Helpline

"When I was a caregiver for a loved one with cancer, the ACS helpline was a lifeline at 2 AM when I couldn't sleep and needed answers. Now I tell every patient and family: save this number in your phone. You never know when you'll need someone who understands what you're going through."

Anna Jackson, Director of Patient Support, Danziger & De Llano

Hope Lodge: Free Lodging Near Treatment Centers

Many mesothelioma patients travel to specialized cancer centers for treatment. The Hope Lodge program provides free lodging so patients can focus on healing rather than hotel costs [2]. The treatment centers guide lists major mesothelioma facilities.

What Hope Lodge Provides

  • Private rooms: Clean, comfortable accommodations for patient and one caregiver
  • Kitchen facilities: Shared kitchens for preparing meals
  • Community spaces: Areas to connect with other patients and caregivers
  • Laundry facilities: On-site washing machines and dryers
  • Transportation coordination: Help getting to and from treatment

Eligibility Requirements

  • Must be receiving active cancer treatment
  • Treatment facility typically 40+ miles from home
  • Referral from healthcare provider usually required
  • Must be able to care for basic daily needs (or have caregiver)

Hope Lodge Locations

Over 30 Hope Lodge locations serve patients across the United States, including facilities near major mesothelioma treatment centers in:

  • New York City (near Memorial Sloan Kettering)
  • Houston (near MD Anderson Cancer Center)
  • Boston (near Brigham and Women's Hospital)
  • Rochester, MN (near Mayo Clinic)
  • And many more locations nationwide

How to Apply

  1. Contact your cancer treatment team for a referral
  2. Call 1-800-227-2345 to check availability at your destination
  3. Complete the application process
  4. Receive confirmation and arrival instructions

Road To Recovery: Free Transportation

Getting to treatment appointments can be challenging, especially when you're not feeling well. The Road To Recovery program provides free rides using trained volunteer drivers [3].

How the Program Works

  • Volunteer drivers: Screened and trained volunteers provide rides
  • Scheduling: Coordinate rides through local ACS office
  • Coverage: Available for treatment appointments, not social trips
  • Ride-share partnerships: Some areas offer Lyft or Uber credits

Requesting Transportation

  1. Call 1-800-227-2345 or your local ACS office
  2. Provide appointment details (date, time, location)
  3. Request ride at least 5 business days in advance when possible
  4. Confirm pickup details before appointment day

When Rides May Not Be Available

Road To Recovery depends on volunteer availability. If rides aren't available, the ACS can help identify alternative transportation resources including:

  • Medicaid transportation programs
  • Local nonprofit transportation services
  • Hospital-based transportation assistance
  • Ride-share assistance programs

Support Groups and Emotional Support

Connecting with others who understand the mesothelioma journey provides invaluable emotional support [4]. The diagnosis guide discusses the emotional aspects of mesothelioma.

Types of Support Available

  • In-person support groups: Local meetings facilitated by trained leaders
  • Online communities: Virtual connections with patients nationwide
  • One-on-one support: Cancer survivor connections through Reach To Recovery
  • Telephone support: Phone-based support programs

Finding Support Groups

  • Call 1-800-227-2345 for local group information
  • Search cancer.org for online community options
  • Ask your treatment team about hospital-based groups
  • Contact mesothelioma-specific organizations for disease-focused support

"Support groups can feel intimidating at first, but I've seen how powerful they become for patients and families. There's something uniquely comforting about talking with someone who truly understands what you're going through—not from a textbook, but from lived experience."

Anna Jackson, Director of Patient Support, Danziger & De Llano

Caregiver Support Services

Caregivers face their own challenges when a loved one has mesothelioma. The ACS recognizes this and offers dedicated caregiver resources [5]. The emergency action checklist helps families prepare for caregiving responsibilities.

Resources for Caregivers

  • Caregiver helpline: Same 24/7 number for caregiver-specific questions
  • Educational materials: Guides on providing care, managing medications, and self-care
  • Respite information: Help finding temporary relief from caregiving duties
  • Caregiver support groups: Connections with other caregivers
  • Grief resources: Support before and after loss

Self-Care for Caregivers

The ACS emphasizes that caregiver self-care is essential, not selfish. Resources include:

  • Stress management techniques
  • Sleep and nutrition guidance
  • Recognition of caregiver burnout signs
  • Permission and strategies for asking for help
30+

Hope Lodge locations providing free lodging across the United States

Insurance and Financial Navigation

While the ACS doesn't directly pay for treatment, they help patients navigate the complex financial landscape of cancer care.

Services Offered

  • Insurance information: Understanding coverage, networks, and appeals
  • Prescription assistance: Information about patient assistance programs
  • Financial resource referrals: Connections to organizations that provide grants
  • Disability and employment: Information about rights and resources

Additional Financial Resources

For mesothelioma patients specifically, additional financial resources include:

Online Resources and Information

The ACS website (cancer.org) provides extensive information for mesothelioma patients and families.

What You'll Find

  • Disease information: Evidence-based details about mesothelioma types, staging, and treatment
  • Treatment guides: Information about surgery, chemotherapy, radiation, and immunotherapy
  • Side effect management: Tips for managing treatment side effects
  • Clinical trial finder: Tool to search for relevant research studies
  • Survivorship resources: Information about life after treatment

Frequently Asked Questions

How do I contact the American Cancer Society for mesothelioma help?

Call the ACS Cancer Information helpline at 1-800-227-2345, available 24/7 with trained specialists who can answer questions, provide resources, and connect you with local support services. You can also use the online chat feature at cancer.org or visit a local ACS office.

Does the American Cancer Society provide free transportation for treatment?

Yes. The ACS Road To Recovery program provides free rides to treatment appointments using volunteer drivers. They also partner with ride-sharing services in some areas. Contact your local ACS office or call 1-800-227-2345 to arrange transportation assistance.

What is the Hope Lodge program and how do I qualify?

Hope Lodge provides free lodging for cancer patients who must travel away from home for treatment. There are over 30 Hope Lodge locations across the United States. Patients typically need to be receiving active treatment at least 40 miles from home. Contact 1-800-227-2345 to check availability and eligibility.

Does the American Cancer Society help pay for mesothelioma treatment?

The ACS does not directly pay for medical treatment, but they can help connect you with financial assistance resources including insurance navigation, prescription assistance programs, and other organizations that provide grants for treatment costs.

Are there ACS support groups specifically for mesothelioma?

The ACS offers general cancer support groups and can connect you with mesothelioma-specific resources. They also partner with organizations like the Mesothelioma Applied Research Foundation that offer disease-specific support programs.

Can family members and caregivers access ACS services?

Yes. The ACS provides extensive caregiver support including respite resources, educational materials, emotional support services, and caregiver-specific support groups. Family members can call the helpline anytime for guidance and support.

Taking the First Step

You don't have to navigate mesothelioma alone. The American Cancer Society's comprehensive support services are available to help you and your family every step of the way. Save the number 1-800-227-2345 in your phone today.

Our team can help you access all available resources, including legal compensation for asbestos exposure. Combined with ACS support services, you can build a comprehensive support network for your mesothelioma journey.

Related Resources

Learn More About Patient Support


Sources:

  1. American Cancer Society Patient Services Guide. American Cancer Society. (2026).
  2. Hope Lodge Program Information. American Cancer Society. (2025).
  3. Road To Recovery Transportation Program. American Cancer Society. (2025).
  4. Cancer Support Groups Directory. American Cancer Society. (2025).
  5. Caregiver Resource Guide. American Cancer Society. (2025).

Last updated: February 12, 2026

Anna Jackson

About the Author

Anna Jackson

Director of Patient Support with personal caregiver experience

Need Help With Your Case?

If you or a loved one has been diagnosed with mesothelioma, our experienced attorneys can help you understand your options and pursue the compensation you deserve.